Shipping & Returns

Shipping Policy

CURRENT SHIPPING OPERATION FOR 38TH, CURRENTLY ALL ORDERS ARE FULFILLED BY HAND BY THE OWNER. WE ARE WORKING TO GET ITEMS STOCKED INTO A WAREHOUSE WHICH WILL CREATE MUCH FASTER SHIPPING TIMES. AS A ONE MAN OPERATION AVG WAIT TIME IS ABOUT 1-2 WEEKS

SOMETIMES IF SUPPLY CHAIN IS SLOW IT CAN TAKE A BIT LONGER.

PLEASE UNDERSTAND WE ARE NOT A HUGE FUNDED OPERATION WE ARE HOMEGROWN AND GROWING.

WE SHIP DOMESTIC USA AND INTERNATIONAL.

Return & Refund Policy

WE CURRENTLY DO NOT ACCEPT EXCHANGES OR RETURNS. *IF YOU RECEIVED A INCORRECT ORDER SEND AN EMAIL TO 38THHELP@GMAIL.COM

USE "RETURN" IN SUBJECT LINE.

WE DO NOT COVER ORDERS LOST BY USPS,UPS,FED EX.ETC

WE ARE NOT LAIBLE FOR LOSS DURING TRANSIT/THEFT OF PACKAGES.

IF YOU DO HAVE AN ISSUE NOT LISTED HERE PLEASE REACH OUT VIA EMAIL ABOVE.

EACH ORDER AND ALL CUSTOMER SERVICE IS DONE BY ME THE OWNER SO PLEASE BE NICE WE DONT USE ROBOTS :)